Shipping policy

ITALY + EUROPE (Schengen Area)

Shipping Time:

Processing time 5 Working days, the package will be delivered in 48h from the time the courier takes charge.

Shipping Costs:

Free Express Shipping and Insured Parcel for all orders of 350 € or more.

Express Shipping and Insured Parcel 15€ on orders less than 350 €

[The Exclusive Express Shipping Service, in conjunction with the Insured Parcel, is a guarantee to protect our customers and is applied to shipments valued over 350 €. With Insured Parcel, in case of theft or loss you will immediately receive a new Product or, in case of unavailability, a Refund].

You can follow the processing of your order in your private area. Upon successful shipment you will receive an email with the tracking of the package. At the time of delivery it is always necessary to ensure the integrity of the package received or that it has not been tampered with or damaged.

Our courier for shipments in Italy and Europe is DHL. The courier does not allow delivery at P.O. Boxes and Post Office Holders.

Delivery available in Schengen Zone: Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, Greece, Croatia, Hungary, Italy, Liechtenstein, Lithuania, Luxembourg, Monaco, Malta, Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia

Extra EU Shipping Quote Request

For all other countries you need to request a Shipping Quote, please send an email request to HELLO@florilege.it indicating: Name -Surname - E-mail Address - Phone - Exact Address and the country of destination. We will arrange to send you the Shipping Quote. Any Import Taxes are the responsibility of the customer.